Customers are responsible for all toll fees, congestion charges, speeding tickets; parking & traffic fines; and any associated administration costs.
Other optional items & fees
Out of Hours Fees
One Way Fees (where applicable)
Additional extras requested at time of booking or purchased locally
Extra Deliveries & Collections
Supplementary Insurance to cover injuries to drivers &/or passengers
Fines, Toll Fees & Parking Charges
Administration Fee in the event of fines or accident
Please note that charges made at the location for these & other items will be subject to any applicable sales taxes & location taxes / fees. Prices for local extras may be subject to change.
The following payment forms are accepted at the start of the rental
Credit Card - Mastercard, Visa (Not pre-paid)
Credit Cards must be in the Principal driver's name
Driver Age & Requirements
For vehicle groups A,B,C,D,E the minimum age is 23
An international driving license is required if the license is printed with non Roman Alphabet
All drivers must have held their license for a minimum period of 1 year(s)
An International Driving License is required for drivers outside the European Union
Please note: Not all suppliers accept Chinese Driving License and its Notarised Translation. Please check our Terms and Conditions for details or confirm this with us before your trip.
Requirements for Pick Up
A passport will be required for identification purposes
Your full valid Driving License; and the Voucher or eVoucher
The vehicle is supplied with a full tank and must be returned full.
Should your travel plans include driving outside the country of rental, crossing borders and travelling to different islands within the same country,
please advise our team at least 7 days prior to collecting the vehicle, as restrictions may apply for certain countries & we may need to advise
the rental company.
Special Equipment and Local Requests
Please note special equipment such as bags, are all on request and subject to availability.
Emergency Contact Number
Should you be experiencing any difficulties with your rental, please do not hesitate to contact us on our mobile number 0030 694 380 5325
CANCELLATION OF FULLY PREPAID RESERVATIONS: Reservations can be canceled on line free of charge up to 48 hours before the start of the rental. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3 day rental. There will be no refund or additional charge for reservations less than 3 days in duration. Where the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card this will be treated as a cancellation made within 48 hours provided we are advised at the pick-up time.
CANCELLATION OF DEPOSIT RESERVATIONS: Cancellations made more than 48 hours before the start of the rental will be charged a fee equal to the deposit amount. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3 day rental or the deposit amount whichever is the greater. There will be no refund or additional charge for reservations less than 3 days in duration. Where the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card and we are advised of this at the time of pick-up - this will be treated as a cancellation made within 48 hours. Where full payment has not been processed at least 48 hours before the vehicle pick-up time this will be treated as a cancellation with the terms and conditions previously detailed
AMENDMENTS Reservations can be amended on line free of charge before the start of the rental. Where these changes affect the rental price such as duration, bike rental location or bike type the difference will be calculated from the current published price of the new rental. We cannot refund any unused days or part days if the vehicle is returned early on any rental
NO SHOWS A 100% cancellation fee will be charged where we are not notified of cancellation prior to the start of the rental. This includes where the vehicle cannot be picked up due to insufficient documentation; failure to provide a valid credit card containing sufficient funds to cover the deposit amount; and/or failure to collect the bike at the specified time / date
When collecting the vehicle the principal driver & any additional drivers will need to provide a full driving license in their name. For drivers with the new style licence, both the paper & photo parts will be required. If any driver has held their license for less than two years or has any serious endorsements, please advise our team as there may be restrictions on renting. Please note an International Driving Licence/Permit does not replace the requirement for a regular driving license. If using an international license/permit, a full driving licence in the principal driver's name will still be mandatory in order to rent the vehicle. We also recommend checking when returning the vehicle to ensure any damage is agreed
All rentals are charged on a 24 hour basis. A full day is charged for any portion of a 24 hour period used. You, the renter, are responsible for all tolls, congestion charges, parking & traffic fines. Please note if you, the renter, are collecting from an airport you should advise us of your arrival flight number at least 3 days prior to renting.
Insurance & Waivers Information
At the counter, you may decide to buy additional cover to reduce or remove your excess, or to cover things your Collision Damage Waiver (CDW) doesn’t, such as tyres and windscreen.
Your rental includes Collision Damage Waiver and Theft Protection with an excess of €600 .